Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship internationally to the US, UK, EU, UAE, and beyond. Estimated delivery times vary by destination:
- United Kingdom: 7–15 business days
- United States: 10–20 business days
- European Union: 10–20 business days
- UAE & Middle East: 7–15 business days
- Rest of World: 14–30 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website.
Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at your store's support email and we'll investigate with the carrier.